As one of the largest e-commerce companies in the world, Amazon processes billions of secure on-line transactions via a number of payment mechanisms, including credit cards, direct debit, electronic gift certificates and disbursements. Transactions are processed on behalf of thousands of merchants, including Amazon.com. Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Payments Business Operations Team supports the larger payments teams including software development, product management and technical operations. The Business Operations team is the first contact for payment transnational issues, receiving escalations from internal clients such as Customer Service, Finance, Accounting and Fraud as well as third party partners and banks relied upon to process payments. Additionally this team is responsible for driving operational efficiencies and escalation reduction opportunities. This team also
· 5 + years relevant work experience/ Payments industry experience · Strong analytical skills with excellent problem solving abilities · Experience driving small to medium sized projects · Experience managing external relationships · Strong written and verbal communication skills · Bachelor’s Degree or EquivalentAble to write SQL queries is a plus. Analyze vast amount of data and provide in depth analysis. Working knowledge of disbursements is a plus.