Operations Program Manager at Microsoft

Operations Program Manager Details

March 19, 2019, 12:49 a.m.
Supply Chain & Operations Management
Individual Contributor
Redmond, WA
Partner Master data
Do you ...want to be part of a team that is responsible for Enterprise level business architecture and design for Customer and Partner Master data as part of Microsoft's digital transformation? Interested in being directly involved in key infrastructure changes that will accelerate Microsoft's Customer 360 outcomes? Are you analytical and inquisitive while understanding the big picture? Love learning and embrace challenges? Excellent at problem solving and impact assessment? Passionate about data, and business intelligence? If so, this role is for you . The Operations Program Manager will drive key aspects of Microsoft's digital transformation, responsible for integrating shared master across the customer and partner lifecycle. You will drive business solution design across different line of businesses, in collaboration with engineering and operations teams in order to achieve a central Customer and Partner master, supporting Customer 360 capabilities and experiences for Microsoft's commercial

Responsibilities: Accountable for ecosystem wide business design, translating vision at the strategic level into delivery focused investments to collect, manage and connect Customer and Partner data systemically across all aspects of Microsoft's commercial ecosystem. Drive alignment between business teams across the enterprise for a common data model to support the entirety of the customer and partner lifecycle. Document scenarios, use cases, data flows, requirements and manage acceptance criteria for user stories as part of Scaled Agile delivery model. Translate solutions into business outcomes
Basic Qualifications : A minimum of a Bachelors degree in Operations, Business, Computer Science, Information Systems, Supply Chain, Finance, or a related field, or equivalent alternative education, skills, and/or practical experience is required. 8 years' minimum experience in Operations, Program Management, or Project Management Preferred Qualifications : 8+ years of relevant business or technical design experience within Operations, IT, or other relevant roles. 4+ years of demonstrated Global Program Management or Project Management experience preferably in a data operations or technical environment
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