Microsoft's Customer and Market Research (CMR) Team is one of the largest market research departments in the world and serves the company's core businesses. We are based in Redmond, Washington. We are in constant contact with our business partners and our work has global impact. Our people are research consultants who thrive on tackling significant business opportunities and influencing decision makers at all levels. We are intellectually curious, analytical, persistent, and impact driven. And we are passionate about developing ourselves and innovating our profession. The Modern Life and Devices Research Team in CMR is looking for an analytical problem solver and self-starter to provide research consulting for a set of our Modern Life and Devices Marketing partners, and to lead our all-up consumer brand tracking research. This role will be responsible for evolving and delivering actionable insights related to consumer brand measurement and strategy, from the Microsoft brand to product brands
The ideal candidate will have proven research consultancy experience and demonstrated ability to impact businesses with research and insights in a highly matrixed organization. They will lead a large-scale, consumer brand tracking program, working alongside a set of other researchers in CMR who support individual product lines, and will provide individual contributions focusing on research consultancy for the consumer brand portfolio. A successful candidate will bring a mix of market research expertise, analytics, consulting, project management skills, and an enthusiasm for customer obsession.
The ideal candidate will have at least five years of research and consultancy experience, with a demonstrated ability to create and manage the execution of ad hoc and tracking primary research projects; experience and interest in other leveraging other types of data (social, telemetry etc.); and to provide insights to help resolve business issues. Strong project management and organizational and multi-tasking skills. Demonstrated ability to manage a large research program, with an eye on finding efficiencies and innovating measurement. Experience with an array of qualitative and quantitative and