Manager, Product Manager - F3 Customer Insights and Analytics at Amazon
Manager, Product Manager - F3 Customer Insights and Analytics Details
Feb. 19, 2019, 8:40 a.m.
Project/Program/Product Management--Non-Tech
Amazon Fresh
Seattle, Washington
high-functioning, fast-moving team Customer Insights and
Head of Customer Insights and Analytics - Amazon Fresh and Prime Now Do you want to change and influence the way we think about our online grocery customers? We are seeking a customer obsessed, data oriented leader for our Customer Insights program at the heart of the Fresh and Prime Now business with a desire to lead and learn from others and who knows how to execute and deliver on big ideas. We offer an entrepreneurial environment where innovating independently, launching quickly, and having fun are paramount. We have a culture of data-driven decision-making, and require business intelligence that is timely, accurate, and actionable. This is an exciting opportunity with a high level of autonomy to explore analysis opportunities and applications. You will be part of a high-functioning, fast-moving team responsible for delivering on strategic goals with direct impact for our customers. The customer insights you will be driving are focused on but not limited to all aspects of the customer
· Bachelor's degree in Business, Marketing, Computer Science, or related field or equivalent experience · 7+ years’ professional experience in analytical program management, business intelligence, business operations, voice of the customer, or related area - ideally in a technical environment · 5+ years’ experience in behavioral data-collection and analysis skills, e.g. designing, conducting, and analyzing all types and sources of customer data · 5+ years’ experience communicating complex concepts clearly across different audiences and varying levels of the organization utilizing excellent communication,