Linux/Unix Cloud Support Engineer - Amazon Web Services at Amazon

Linux/Unix Cloud Support Engineer - Amazon Web Services Details

Jan. 12, 2019, 12:59 p.m.
Operations, IT, & Support Engineering
Seattle, Washington
AWS Support team Amazon Web Services
Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities. Overview The AWS Support team is seeking engineers who enjoy solving problems, working with customers, and have technical backgrounds working with Linux hosted on AWS services such as EC2, EBS, Elasticache, EFS. Support engineers may field general guidance questions from customers such as setting up a small website using EC2 up to troubleshooting and reproducing

· Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field. · 4+ Years of experience in these areas: Systems administration in Linux/Unix (Ubuntu, CentOS, RedHat, Solaris, etc.) AND Networking (DNS, TCP/IP)· Experience with AWS · Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Storage, Network monitoring / troubleshooting tools · Understanding of web technologies (preferably Tomcat) and related infrastructure (load balancers, DNS, LDAP, or Apache/nginx, authentication and authorization,
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