Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Training and Certification Global Operations team you will be at the forefront of this transformational technology assisting global customers that are taking advantage of a growing set of services and features to run their mission-critical applications. The AWS Training and Certification organization educates customers, partners, and AWS Employees globally on AWS products, solutions, and best practices. We help our customers understand what Cloud Computing is all about, and whether it can be useful for their business needs. We are seeking a talented and experienced Global Operations Program Manager to support the day-to-day operations of the Business Operations team. This is the right role for someone with the drive to
· 5+ years relevant work experience in in education, training, or certification operations program management · 3+ Experience with Microsoft Excel (Pivot tables, vLookups, Macros), Outlook, Word, and PowerPoint · 3+ Project management experience · 3+ Experience working on cross-functional teams · Experience creating and/or improving operational processes across teams/stakeholders and external vendors · Proven track record of taking ownership, managing conflicting priorities and driving results · Experience with a Learning Management System (LMS) · Demonstrated ability to communicate with various