Global Demand Center Communications Lead at Microsoft

Global Demand Center Communications Lead Details

Sept. 12, 2018, 6:21 p.m.
Individual Contributor
Redmond, WA
Center (GDC) team Global Demand Center
Microsoft's Global Demand Center (GDC) team is leading the transformation of marketing at Microsoft with programs and engines that allow us to engage in a more personal way with our customers while driving hard, measured business outcomes. We measure end to end marketing impact by defining and managing key business performance metrics – including acquiring known leads, optimizing customer digital engagement, and routing and tracking specific sets of high propensity customers to the right sales channel (direct, inside sales, partners, field sales). This role is part of a team that supports our marketing and sales execution across the customer lifecycle. We are searching someone with deep experience driving effective business performance and strategy communications processes across a wide spectrum of audiences. This role is responsible for helping synthesize strategy, program plans, impact statements, and progress updates across solution areas, products, segments, and areas/regions. This

• Drive the GDC Communications strategy, process, and ROB • Prepare executive ready communications and presentations including Monthly and Quarterly updates • Develop scalable business performance processes to support the GDC rhythm of the business • Partner with all relevant GDC Engines teams (Global Engagement Programs, Account Based Marketing, Relationship Marketing, Web, Media, Inside Sales, Analytics, Platforms, etc.) on insights and optimization recommendations • Provide coaching and feedback to program and engine owners on how to improve the quality of communications
Required: • Experience driving communications and/or program management for a product, program, or initiative • 4 years communications or program management experience • Degree in Communications, Business, or Marketing Preferred: • Exceptional problem solving across a variety of business challenges both marketing, operations and technical arenas • Ability to deal with ambiguity in solving unstructured problems • Great EQ and communication skills across diverse audiences, ability to influence and drive change through others. • Ability to thrive in a matrix environment • Ability to communicate complex
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