Microsoft's Cloud Operations + Innovation (CO+I) team is the engine that powers our cloud services. As an CO+I Director of Change Management, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform. Empower Billions! Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and Datacenter optimization at the forefront of our Datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider. Be at the forefront of the action in CO+I as part
Responsibilities: Customer obsession and passion for delighting customer/partners as a top priority Collaboration with senior stakeholders to establish a comprehensive change management strategy focused on change intake process, stakeholder impact analyses, communication plans, training plans, stakeholder approvals, measurements, execution, upstream partner requirements, and overall change governance Responsible for both regional and global Change Advisory Board (CAB) processes and standards, overseeing execution and compliance across the fleet in close partnership with Incident Management and