Developer Support Engineer at Amazon

Developer Support Engineer Details

Jan. 18, 2019, 12:52 p.m.
Operations, IT, & Support Engineering
Amazon Pay
Seattle, Washington
Amazon Pay team Amazon Pay team
Are you passionate about driving customer success? Interested in learning new technologies? Do you thrive in a dynamic, fast-paced environment? Do you love explaining new technologies to your friends and family? Join the Amazon Pay team as a Developer Support Engineer and you’ll provide support to external customers as they build business-critical applications using Amazon Pay (https://pay.amazon.com/us/developer/documentation). As a Developer Support Engineer, you’ll represent Amazon Pay as you manage and resolve complex technical escalations from customers integrating our services on their website, mobile applications, and voice-enabled skills. You’ll work directly with Account Managers to test and improve the quality of integrations from our top merchants and service providers. And you’ll serve as an advocate for developers using Amazon Pay by ensuring the accuracy of Amazon Pay's technical documentation, developing and testing the open-source Amazon Pay SDKs, creating relevant sample

· 2 to 5 years in a Developer, Developer Support, or Support Engineering role working with web applications, mobile applications, or languages listed below · Functional coding skills in at least one of the programming languages: Node.js, Ruby, Java, C#, Python, and/or PHP · Working knowledge of software used to develop in these languages · In-depth understanding of modern JavaScript and responsive web design · RESTful Web services · Experience developing or supporting sites using API and SDK integrations· Bachelor’s degree in Computer Science, Mathematics, Engineering, or related field · Experience
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