Amazon Web Services (AWS) is seeking an experienced, self-motivated, and detail-oriented Customer References Manager who will focus on customer reference support for analyst relations projects. The AR Manager will create and drive customer reference strategy, processes, and tactics to drive positive analyst perception for AWS services and solutions among the industry analyst community, and create long-term relationships with our customer advocates. The AWS cloud computing platform is used today by millions of businesses and developers around the world, ranging from startups to Fortune 50 enterprises. Cloud computing is arguably one of the most important developments in technology within the last 20 years. AWS is a pioneer and leader in the fast growing field of cloud computing. Because of this, thousands of analysts worldwide are trying to understand AWS to then help their clients realize the transformation potential of cloud computing for their business. The AR team’s role is to inform
· 6+ years of customer references, analyst relations, communications, or technical marketing experience in the tech industry · Demonstrated success in customer reference recruitment and management with a focus on operational excellence · Demonstrated success in using Salesforce.com · Passion for working in a lean, fast-paced organization, and desire to own and refine key operational processes · Natural tendency to invent, simplify, and take innovative approaches · Desire to grow with the team and take on additional responsibilities · Ability to adapt to an evolving role · Excellent written and