Customer Program Manager, Nonprofit Direct Sales at Microsoft

Customer Program Manager, Nonprofit Direct Sales Details

June 14, 2019, 12:57 a.m.
Individual Contributor
Redmond, WA
Since 2016, we
Overview: Microsoft has a longstanding commitment to global corporate philanthropy. Since 2016, we have donated more than $2.5 billion in cash grants, software, hardware and cloud technology to hundreds of thousands of nonprofits and helped 90,000 move to the cloud. In September 2017 we launched Tech for Social Impact (TSI), powered by a sustainable social model where profits are reinvested into expanding support for nonprofits. The TSI team is dedicated to making world-class cloud technology accessible and affordable, so that nonprofits can drive even greater impact. To scale our impact across the nonprofit community the company is investing in the TSI Group. This organization will bring together our donation and grants programs, commercial sales efforts and partner ecosystem to empower nonprofits globally to address the world's most pressing needs. This will include leading the "Digital Transformation for Social Impact" go-to-market, working with nonprofits to maximize their social impact

The Customer Program Manager Nonprofit Digital Sales has end-to-end accountability for Small and Medium Business (SMB) segment's Digital experience and Direct business including revenue, planning, execution and governance. This includes revenue and scorecard accountabilities, as well as the v-team lead of the Digital experience v-team of SMB, marketing, operations, and Industry Solutions. They also participate in planning and governance processes, provide data and insights to support and drive effective business prioritization and decision-making to achieve the SMB nonprofit business goals of empowering
The successful candidate is an experienced sales and marketing leader with deep SMB, Digital, Data-driven, and nonprofit insights, with a track record of business strategy, sales leadership and hands-on execution excellence. Specifically, this highly collaborative and strategic role requires a candidate, who possesses the following characteristics: Ability to set and drive customer strategy, and translating that into concrete actions and marketing/sales motions in a digital journey Excellent business judgment and results across a range of disciplines including multi-channel sales, marketing, finance,
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