Customer and Partner Engagement PM at Microsoft

Customer and Partner Engagement PM Details

May 21, 2019, 11:18 p.m.
Engineering
Individual Contributor
Full-Time
Bellevue, WA
Partner Engagement team Partner Engagement team
Do you want to be a part of one of the most rapidly growing business at Microsoft? A part of the business considered one of the leaders in Software as a Service in the world of business applications? If so, then it is time for you to surround yourself with people who are passionate about business applications and believe that working closely with customers and partners is critical to the success of our products. We are the Customer and Partner Engagement team for Dynamics 365 Sales, Sales Insights, and Forms Pro. We are fundamentally changing how we engage with our Dynamics Sales customers by listening to their feedback, understanding how they use our system and what they need in a world class Sales Platform that works for them.

Core responsibilities This position requires strong attention to detail and problem-solving skills. Project Manage and track all customer engagements across team Engage and recruit select customers and partners about the business value of Dynamics 365 Assist in the development of KPI's to measure customer engagement Consolidate reporting of all our metrics (MAU, NPS, tenants, etc.) Maintain all EBC and presentation content in one repository Assist in the editing of content including release notes, blogs and customer facing communications Assist managing PM release cycles Oversee and ensure all
The ideal candidate will have: Minimum 8-10 years of relevant experience 5 years of Project management is a requirement Strong understanding of business applications and the value it brings to business Exceptional communication and presentation skills with the ability to simplify and synthesize complex market dynamics and technology needs for different audiences to build coalition across different organizations Strong track record of defining successful strategies, working with large and small partners across all maturity phases, and building strong relationships with internal business stakeholders
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