Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can procure compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. The Global Business Ops Manager will support a rapidly growing AWS Business Technology Solutions team. This candidate will specifically partner with management in Professional Services, Sales, Strategic Customer Engagement, Business Technology Solutions, Accounting, and Finance to enhance the customer experience related to Professional Services’ Statements of Work (SOW) creation. Candidates must possess the ability to manage a team of contract analysts, including performing accuracy reviews and creating
· 5+ years contract creation/review experience · Project management experience · Working knowledge of SalesForce · Previous experience managing a team · Proven attention to detail and excellent problem solving skills · Strong verbal/written communication and presentation skills · Proven experience leading a team and continually improving success driven metrics · Desire to research and reconcile specific data set with a superior customer experience mindset · Law degree · Strong written communication skills and the ability to guide and influence leadership · Internal and external customer focus and