helping Microsoft team Services Engineering builds
C ore Services Engineering builds and manages the critical products and services that Microsoft runs on . We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Core Services Engineering employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more! We are the End User Services Engineering, Field Engagement and Delivery (FED ) team, a highly motivated, globally dispersed team focused on helping Microsoft's Sales and Marketing professionals achieve their full potential by enabling
Responsibilities: Drive worldwide adoption of readiness strategies ; communications, training, campaigns, and plans. Create and deliver readiness guidance and templates that scale based on the degree of change and maturity of the solution or capability. Establish quality standards and templates, and ensure output delivers a consistent customer experience. Define success measures that quickly assess effectiveness of readiness program s to enable continuous improvement. Develop close partnerships with supporting teams to leverage ideas and resources and share best practices. Act as a trusted resource
Required Qualifications: 3+ years of communications experience (multi-media, email, print, etc ). 3+ years of training curriculum development and documentation experience. 2+ years of project management experience without direct authority and working across multiple teams. Preferred Qualifications: 3+ years in Video Production (videos as readiness assets for adult learning, Learning management systems, etc ) . 2+ years with Adobe Premier, Camtasia , or similar material development software. The ability to analyze problems and make appropriate decisions quickly. Exceptional conceptualization, analytical,
Program Manager, Sales Systems & Data
Commercial Operations team |
Project/Program/Product Management--Non-Tech |
Sales, Marketing, and Account Management |