Do you want to be an integral part of helping shape Amazon’s employee experience? Are you intellectually curious with a knack for asking insightful business questions, diving (really) deep, and uncovering new insights that lead to solutions and move the organization forward in a meaningful and measurable way? If so, then you should consider joining our team on Amazon Connections. Amazon Connections is an innovative program that gives Amazonians a confidential and effective way to give feedback on the workplace and help shape the future of the company. By asking employees quick questions every day, Connections leverages real time information to learn more about their experiences and introduce positive changes with internal business partners around the world. We maximize the value of the employee voice. We are seeking a Business Program Manager to join our team. This person is a builder who enjoys working backwards from the customer and discovering scalable ways to improve the employee experience
· BA/BS · · Minimum 5+ years in areas such as program management, customer success delivery, product management · · Strong verbal and written communication skills (including experience reviewing results with senior management) · · Exceptional customer experience judgment, creative problem solving skills combined with business curiosity, and a strategic viewpoint · · Self-starter with flexibility to work in a fast-changing environment and ambiguous situations · Ability and willingness to travelAdvanced degree (e.g., MBA, MS) · Strong analytical skills including the ability to distill, synthesize,