Senior Business Program Manager Our support model is evolving how we package, position, and deliver support services. In this critical role, you will be responsible to define a vision, develop strategic, actionable and integrated plans that drive measurable impact and execute successfully, to help increase the Unified Support program globally. This role will be highly collaborative with the Unified Offerings, Pricing, Operations and Sales.
Develop and land the Unified Programs for key market segments Accountable for the business goals and targets of the aligned Unified Support program (revenue, scorecard) Work across Unified Support stakeholders to develop and execute on programs, plans, and activities to help achieve growth targets Orchestration across teams to gain commitment and coordination to execute the strategies Provide insights and feedback from customers, sellers, and partners to remove blockers, prioritize product investments and increase customer acquisition Contribute to and embody a diverse and inclusive team culture
3+ years experience in product management, business planning or sales/marketing operations with a record of delivering tangible business results Strong strategic thinking complemented with a bias for action Ability to clearly articulate solutions in a business and customer-centric manner Ability to view a business holistically end-to-end across Offerings, Marketing, Operations and Sales Strong collaboration skills Ability to influence in a highly matrixed organization across Offerings, Pricing, Operations and Sales Excellent communication, presentation and interpersonal skills Ability to thrive