Business Intelligence Engineer, Worldwide Capacity Planning at Amazon

Business Intelligence Engineer, Worldwide Capacity Planning Details

June 14, 2019, 4:27 a.m.
Business Intelligence
Customer Service Technology
Seattle, Washington
Planning (WWCP) team Business Intelligence Engineer
At Amazon, we strive every day to be Earth’s most customer centric company. Would you like to take one of the world's best customer service organizations to the next level? We are looking for a high-octane Business Intelligence Engineer with excellent analytical skills and business acumen to join our Worldwide Capacity Planning (WWCP) team to build and support our forecasting system, and to drive adoption of new technologies to support rapidly growing and dynamic business needs. Amazon has one of the largest and most complex customer service networks in the world that supports millions of customers across multiple lines of business, countries and languages. The Worldwide Capacity Planning team owns end-to-end forecasting, planning and execution processes for the entire customer service network, and builds state-of-the-art capacity planning tools and solutions that deliver high quality customer experience at optimal cost. As a Business Intelligence Engineer, you will play a key role in Amazon’s

Required Qualifications · Degree in Statistics, Applied Mathematics, Econometrics, Computer Science, Operations Research, Engineering, MIS or closely related field · 3+ years of relevant work experience as a BI Engineer, Data Scientist, or Business Analyst · Experience with SQL, data modeling, data mining, and working with large-scale datasets · Experience with one or more statistical modeling languages/ toolboxes (R, SAS, SPSS, Matlab, Python, etc.) · Experience with one or more BI reporting tools (Tableau, MicroStrategy, Business Objects, OBIEE, Cognos, etc.) · Knowledge of data warehousing concepts
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