At Amazon.com, we strive to be Earth’s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Seller Partner Support is seeking an experienced Business Analyst Manager to join its global team. This role will lead a small team focused on turning data into insight about the experience of Selling Partners and contact center Associates worldwide. Analysis performed by this team will be used to improve the experience and engagement of Selling Partners and Amazon employees worldwide. Successful candidates will be analytical with business acumen and detail driven with excellent problem solving skills. While there will be management responsibilities, we expect the successful candidate to be a player/coach, including being hands-on with their own analyses and delivery. Job duties · Develop and manage
· Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance or related field. · 5-7+ years of industry experience in data analysis. Proven analytical and quantitative skills and an ability use hard data and metrics to back up assumptions and develop business cases. · Effective verbal and written communications skills. · Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, Power Pivots, etc.) · Experience in SQL and manipulating large data sets in a database· Experience in developing requirements and formulating