Behavioral Designer - Workplace Analytics Customer Solutions at Microsoft

Behavioral Designer - Workplace Analytics Customer Solutions Details

Oct. 25, 2018, 4:51 p.m.
Individual Contributor
Redmond, WA
departments and team Workplace Analytics (WpA)
Overview Microsoft has been on the front lines of technology innovation for decades. We continue to challenge the status quo by introducing Workplace Analytics (WpA) and reimagining how organizations should consider their most valuable resource: time. Workplace Analytics is a revolutionary way to answer age-old questions of C-Suite executives: How do my various departments and teams spend their time, both internally and externally? What work is worth doing and where does waste exist? How can we drive a culture of both productivity and engagement? To answer these questions, Workplace Analytics leverages O365 metadata and combines machine learning with behavioral data science to provide visibility into an unlimited set of collaboration metrics. These metrics help pinpoint the specific collaboration behaviors that drive successful sales results, high employee engagement scores or any other desired business outcomes. As the solution has become widely available and demand grows, so does our

Job Summary Experimentation: The Behavioral Designer will create and execute experiments with our customers to test the impact of interventions. She will work with our client delivery team to identify opportunities to implement experiments and interventions at clients, and with our product teams to design in-product experimentation mechanisms where possible. She will analyze experiments and work with appropriate teams to determine how to document and productize. Customer Delivery: Customers often seek recommendations on how to change behaviors based on the results of our findings, but will ultimately
Basic Qualifications: * PhD in behavioral economics, behaviors psychology, or related field, or sufficient commercial experience to substitute * 5+ years applying behavioral sciences and/or change management programs in a commercial setting Preferred Qualifications: * Research and/or application of behavioral sciences to problems of work-life balance, organizational behavior, corporate collaboration tools (e.g. email, instant messaging) * Demonstrated end-customer backed design thinking * Experience designing and executing organizational change management programs * Experience applying behavioral
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