AWS Junior Salesforce System Administrator at Amazon

AWS Junior Salesforce System Administrator Details

Feb. 19, 2019, 9:48 a.m.
Project/Program/Product Management--Technical
Product and Program Management
Seattle, Washington
Amazon Web Services
For more than 11 years, Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Global Business Operations (GBO) is a diverse team that supports infrastructure and other foundational initiatives that span and support Sales, Marketing, and Support teams within AWS. AWS’ growth is driving a rapid expansion of its world-wide sales team and the team of Salesforce (SFDC) Administrators that support it. These Administrators serve as the primary point of contact for end users in multiple AWS business groups who need assistance with the SFDC platform. Candidates must possess the ability to learn quickly, ask questions, understand business requirements, and provide workable solutions to our customers. AWS SFDC Administrators are customer

· Bachelor’s degree. · Exposure to the Salesforce platform, including experience completing badges on Trailhead. · Understanding of relational database architecture and standard CRM system structure. · Strong background in customer support or customer service · Solid understanding in business analysis including demonstrated use of intermediate Excel skills (Pivot Tables, VLookups). · Demonstrated experience developing and improving operational processes to drive business efficiencies. · Proven ability to build effective partnerships with business owners and technical partners.· Experience managing
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