Associate AWS SOC Analyst at Amazon

Associate AWS SOC Analyst Details

Feb. 7, 2019, 10:52 a.m.
Operations, IT, & Support Engineering
Seattle, Washington
Amazon Web Services
Would you like to join a team of physical security professionals and conduct security operations in Amazon Web Services (AWS) spaces across the globe? The AWS Security Operations Center (SOC) is looking for motivated individuals to work as Associate AWS SOC Analysts that embody Amazon’s 14 leadership principles and especially strong in Customer Obsession, Bias for Action, and Earns Trust. As an Associate AWS SOC Analyst, you will employ physical security strategies and procedures in accordance with service level agreements concerning AWS security processes. You will work within the AWS SOC while responding to physical security events affecting or threatening AWS physical infrastructure, associates, operations, and assets worldwide. Daily responsibilities include physical access control administration, monitoring intrusion detection systems, and dispatching when necessary. You will also manage email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and

· 1-2 years’ previous experience working within an operations, customer service or call center · 1-2 years' experience demonstrating customer service skills · 1-2 years' previous experience using MS Office Suite to include Word, PowerPoint, Excel, etc. · 1-2 years' experience demonstrating multitasking skills including the ability to answer multiple phone lines, prioritization of e-mail, instant message, and ticket related communication · 1-2 years' experience working in fast paced environments, and ability manage workload even during times of stress or escalated activity · Ability to work any
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