Resource Manager, AWS Professional Services at Amazon
Resource Manager, AWS Professional Services Details
June 3, 2019, 8:26 a.m.
Corporate Operations
Professional Services
Seattle, Washington
professional services team AWS Professional Services,
At AWS Professional Services, we are building a professional services team to work on enterprise customer engagements across the Americas, and to help our partners develop technical expertise and capacity supporting these customers. To help grow and scale this business, we are looking for a Business Operations (BizOps) Resource Manager, with strong operational, organizational, collaboration, and communication skills. We are looking for someone who is passionate about the operations of a business. Helping ensure that the business can optimize its impact on behalf of customers because it is so operationally sound. The Resource Manager will support our Americas Practice by matching the right talent with the right project at the right time. They will help us maximize our available capacity while avoiding employee burnout. They will work closely with practice managers, helping them assess staffing needs based on each project’s requirements, and let them know who on the team is available to work
· 2 years Sales Operations / Professional Services Operations experience (3 years of relevant AWS experience may be considered as an equivalent) · BA/BS required · 5+ years overall business experience; · Ability to manage, educate, develop and consult with internal clients · Continuous improvement mindset · Problem solver · Excellent planning and organizational skills · Strong written and verbal communication skills · Excellent leadership, negotiation, influence and conflict management skills · Ability to interact positively with employees at all levels of the organization · A strong and collaborative