Cloud Support Engineer I – Windows Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success. We are seeking Windows Systems Administrators with strong customer support and technical skills. Do you know the advantages of working in a highly distributed virtual environment?
· Bachelor's degree in Information Science / Information Technology, Computer Science, Engineering or a related field, or equivalent experience (4+ years) · 3+ years of experience in Windows Server administration and related services (Active Directory, DNS, IIS, MSSQL) · 3+ years of experience in networking and troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN)· Exposure to Virtualization (Hyper-V, VMware, Xen) · Exposure to Cloud computing (AWS, Azure, OpenStack) · Exposure to storage technologies (SAN, NAS, iSCSI, FC, RAID) · Exposure to security concepts / best practices ·