Senior User Researcher, Amazon Global Fulfillment Services Amazon Global Fulfillment Services (AGFS) empowers global entrepreneurs and enables product innovation at scale. We invent products, tools, and services that connect the factory floor to the customer’s door, allowing Amazon Sellers to reach over 300 million customers in 180 countries. The AGFS team seeks a Sr. UX Researcher to craft and carry out research to inform the products and services we offer Amazon Sellers, including supply chain and inventory management tools as well as global fulfillment services. If you want to think big and solve complex problems alongside smart, passionate coworkers, let’s talk. As a member of our multi-disciplinary design team, you will: · Work strategically across product teams and leadership to identify and prioritize research questions into a cohesive roadmap that you own and execute. · Deliver rich insights by applying a broad range of research methods, including fieldwork, surveys, lab studies,
· At least 5 years of experience in a design research role contributing to the success of products. · End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting). · Broad experience across research methods, with specific experience in fieldwork and contextual research. · Ability to distill research findings into narratives and artifacts that highlight insights and inspire teams to work towards customer-centric solutions. · Working knowledge of quantitative data analysis and inferential statistics. · The ability to communicate complex concepts clearly