Support Escalation Engineer - Azure Event Management at Microsoft

Support Escalation Engineer - Azure Event Management Details

Jan. 29, 2019, 9:48 p.m.
Individual Contributor
Redmond, WA
Management (AEM) team Azure Event Management
Are you ready to drive leading edge technology solutions and to help customers have a successful event running on their Azure applications? Do you thrive to provide best practices and bring your experience to help customers manage large scale events successfully? Are you passionate about accelerating digital transformation in fast moving organizations and ready to change the world one application at a time? On the Azure Event Management (AEM) team, you will interact with enterprise class solutions, advise customers on implementing scalable and resilient systems, and collaborate with product development and service engineering teams on service improvements. Together, we can help billions of people around the globe using digital technology to deliver amazing things and help change the world!

In this role, you will assess the end-to-end application design for customers and provide guidance, assistance, and technical leadership to ensure the success, scalability, high availability, and resilience of Azure based IaaS and PaaS solutions. AEM support engineers work together alongside customers to ensure they have the skills to develop, deploy, and maintain a robust and scalable solution to support their event. The AEM support role will give you the chance to be the trusted advisor to our customers. You won't be executing projects entirely on your own; you will have the entire Microsoft
2+ years of practical cloud solution and architectural experience required Deep technical and architectural knowledge across IaaS and PaaS cloud platform technologies required (e.g. Azure, AWS, Google Cloud) Bachelors' degree in Computer Science, Engineering, Mathematics, Information Systems, or a related field is preferred Demonstrated ability to identify technical design deficiencies, provide best practice solution guidance, and articulate clearly at all levels of business Provide real time support during critical event by quickly troubleshooting, mitigating, and root causing issues Ability to
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