As a Microsoft Retail Store employee, you have the unique opportunity to impact our company's mission every single day. Microsoft Retail Stores are the hub of cutting-edge devices and services, providing our customers the opportunity to immerse themselves in the latest and greatest in technology solutions that fit into their everyday lifestyle. As a member of our global Stores team, we value your unique perspective, background, experiences, talents and abilities. We are seeking store teammates who will make authentic connections and provide world-class service to our consumer, small business and community customers who come from all walks of life. These connections transform them into Microsoft-brand fans. We provide: A work environment that is diverse, inclusive, and welcoming of all Training that will make you feel empowered to do your best work even if you aren't a tech expert Career opportunities for all of our employees Fantastic, comprehensive and competitive benefits for full-time
Customer Obsession Drive a culture that consistently obsesses over our customers, innovates, builds on the ideas of others, and impacts overall business results through passionate and motivated teams Solicit and listen to customer feedback, identifying current customer buying trends while anticipating future needs and preferences, as well as providing related communications to the appropriate teams Provide clarity of store priorities and communication to ensure a seamless employee and customer experience Adaptability Effectively respond to changing in-store environment, circumstances, and situations
Required Qualifications 4+ Years Retail store management experience or People Management Experience Preferred Qualifications Coaching or management of individuals in a metrics-driven consultative sales environment Previous experience managing or training in retail technology/electronics industry Microsoft certifications OR experience/education in technology/IT College degree preferred Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualification may vary based on