The E+D engineering team owns pretty much the whole stack behind the support experience starting from customer opening the support ticket, routing the ticket to the best suited agent, and finally the interaction between the agent and customer to quickly resolve the problem, which includes all the agent side tools to make the agents super-efficient. We are heavily invested in modern web development, experimentation, and large-scale Azure services. LEAP Program Candidates , Are you ready for the opportunity to make a billion people more productive with Software? Do you have the right skills to write and maintain services? We are looking for candidates who can think broadly, collaborate well, pick up and contribute to a broad range of technologies, and generally want to have fun enabling enterprise customers to leverage technology to be their most efficient and effective in their business.
Successful candidates will exhibit various attributes which will enhance their ability to succeed in these various positions.
• Collaboration - As most development is about working with others, both within an immediate team, as well as across business units and portions of the company, an ability to collaborate effectively is a core competency to have. • Customer Focus - A focus on delivering customer value and being able to directly tie engineering decisions and actions to that value is a huge plus for successful engineers at any level. • Drive For Results - Being able to drive for results, not merely finding the boundary of your responsibility, but following a problem through to its conclusion, to solve it once and