The world of business is undergoing a significant change with the next Digital Revolution; the move to the cloud. Azure is at the forefront of this revolution with an ever-expanding array of services and offerings. As this shift happens the Customer Experience (CXP) team within Azure Engineering has been tasked to ensure that we build a vibrant technical community for Azure. We are looking for passionate candidates with development experience on any of the public cloud platforms to help us redefine Azure forums and social media-based support. This role is ideal for someone who loves development as much as they love contributing to the online community. Being close to both the customers and the Azure Engineering teams, you are in a unique position to identify top product and documentation issues AND be empowered to address them by writing your own documentation and code. As a Cloud Engineer focused on our development communities, you'll represent Microsoft and Azure as you interact directly
• Engaging directly with Azure developers and IT professionals in Azure communities including MSDN and StackOverflow to answer technical questions and help solve customer problems • Develop code samples, quick-start and how-to guides helping customer understand complex cloud scenarios • Build prototype tools and models to analyze community data and improve efficiency • Being the voice and advocate for our customer, reporting and acting on observed areas for improvement. • Providing prompt, efficient, detailed, customer-oriented service to Azure customers and developers. • Building and updating
3-5 years of experience working with enterprise customers on Azure specific solutions, cloud-based analytic services and technologies Strong passion for helping developers connect people and communities through the cloud. Demonstrable technical depth in Azure service administration, software development and troubleshooting skills. Experience with Python and PowerShell scripting Familiarity with big data concepts Knowledge of data management, ETL Service in cloud Proven experience working with technical communities, social media and blogging. Excellent communication and technical writing skills