Do you want to influence the experience of millions of customers? Do you want to work in a collaborative environment that impacts products and software from across the company? Our team is working towards building software for a new messaging-based contact channel for Amazon Customer Service with an Automated Assistant (ChatBot). Despite continuous improvements in our self-service offerings on Amazon.com, many customers still prefer to get support using natural language. Our intention is to answer questions and solve customer problems using automation to allow us to scale with the number of customers that use our marketplaces everyday. We are looking for strong software development engineers who are results-oriented, data driven, innovative and passionate at creating new comprehensive customer engagement services/solutions. You’ll work on cutting edge technology such as machine learning and natural language processing and understanding to build the world’s most innovative customer experience
· Bachelor's degree in computer science, computer engineering or related technical discipline · · Minimum of 2 years’ industry experience as a software development engineer · · Understanding of system and application performance characteristics. · · Actively practicing professional software engineering best practices for the full software development life-cycle, including coding standards, code reviews, source control management, build processes, testing, and operations· An MS degree in Computer Science · · Knowledge of professional software engineering practices and best practices for the full