Service Engineer 2 at Microsoft

Service Engineer 2 Details

Sept. 6, 2018, 3:10 p.m.
Engineering
½
Individual Contributor
Full-Time
Redmond, WA
Mixed Reality team Cognition Mixed Reality
In the Cognition Mixed Reality team, people—not devices—are at the center of everything we do. Our tech moves beyond screens and pixels, creating a new reality aimed at bringing us closer together—whether that's scientists "meeting" on the surface of a virtual Mars or some yet undreamt-of possibility. To get there, we're incorporating diverse groundbreaking technologies, from the revolutionary Holographic Processing Unit to computer vision, machine learning, and human-computer interaction. We're a growing team of talented engineers and artists putting technology on a human path across all Windows devices, including Microsoft HoloLens, Windows Mixed Reality, the Internet of Things, phones, tablets, desktops, and Xbox. We believe there has to be a better way. If you do too, we need you! The Cognition Mixed Reality Service Engineering team is a group of creative service engineers owning 1,000+ servers, 25+ labs, and petabytes of storage to allow developers in Redmond and around the world to

Design, implement, and deliver new systems and services, from file shares and permissions to state of the art render farm setups Administer servers and industry-standard storage appliances (NAS/DAS/SAN), working with internal Microsoft partners to ensure high reliability Influence and create new designs, architectures, and implementations for large-scale, cloud-based distributed systems (storage, compute, and GPU) Work with peers on service capacity planning, software performance analysis, and system tuning Partner with internal teams to ensure that all systems follow Microsoft Security and Privacy
Minimum 7 years of experience in IT service engineering and operations in Windows environments or Linux and Mac 4 years of scripting and/or coding skills using one or more of the following: PowerShell, C#, Python, or VB.NET A systematic mind with strong troubleshooting skills across network, storage, and server issues An "infrastructure-as-code" mentality where configurations and setups can be maintained at scale Knowledge of Microsoft Active Directory Services and Group Policy 5 years of experience deploying, securing, and administering IT services, both on-premises and cloud-based Exceptional
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