At Alexa Shopping our vision is to create the world's most knowledgeable product expert who knows you, in a store that sells everything. We want customers to think of Alexa as their personal shopping assistant, providing a better experience than in any shop or store, saving our customers’ time, and help them make better shopping decisions. We need to respond to any and all customer questions with a useful answer, no matter how personal or subjective. Our team is at the intersection of emerging technology, and the capabilities Amazon's customers know and trust. Daily we are defining new interaction models which will reach customers at scale. Alexa Shopping seeks a senior UX researcher to lead quantitatively focused customer experience research for key areas of our business. The ideal candidate has defined and conducted original research and experiments that drives teams to build simple, intuitive, and delightful global products. They will take ownership to raise the bar of our user research
· Portfolio demonstrating past work experience and relevant, customer and product experience research. · 7+ years of professional experience in the research discipline and/or other relevant space. · Expertise in descriptive statistics, multivariate statistics, analysis of customer usage data, and the design of experiments and experimentation platforms. · Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data. This includes a strong working knowledge of quantitative data analysis on customer-generated data sets such as surveys,