What are your favorite memories? How do you recall them? How do you tell stories to others? To yourself? How do you keep your most precious memories safe? These are the ideas that inspire us at Amazon Photos. Our goal is to be the simplest, most natural connection to your memories, and we are rapidly growing to do it. The Amazon Photos Design and Research team is dedicated to being the best-in-class customer experience within this highly visual, emotive, and personal space. We are seeking a Research leader to connect us to customer insights and sentiment in ways we have not yet imagined. We conduct research that looks beyond measuring available data about existing experiences. Our research work includes generative, formative, and evaluative studies. It ranges from immersive field research to rigorous usability and lab studies, all of which help address research needs across all phases of design and product development. Responsibilities · Identify and prioritize research activities based
· · BA/BS degree in Anthropology, Human Factors, Psychology, HCI/Computer Science or other related fields or equivalent practical experience. · 5+ years of hands-on experience conducting applied UX research in an industry setting · End-to-end experience conducting all aspects of research (study design, recruiting, moderation, analysis, reporting) · Experience applying user research methods including semi-structured interviews, field research, surveys, questionnaire design, diary studies, and usability studies · Experience mentoring other researchers · A portfolio demonstrating past work experience