Senior Customer Solutions Manager, US Federal Civilian at Amazon
Senior Customer Solutions Manager, US Federal Civilian Details
Feb. 25, 2019, 8:53 a.m.
Project/Program/Product Management--Non-Tech
Product and Program Management
Seattle, Washington
AWS account team Amazon Web Services
At Amazon Web Services (AWS) we are changing the future of IT. As part of the core AWS account team you, the Sr Customer Solutions Manager, will help our customers to arrive in the future. You will work across AWS teams and apply your technical and program management expertise to some of the most complex and challenging technology problems today. Roles and Responsibilities You will have the opportunity to work closely with AWS Federal customers as they work towards solutions that support Federal missions. Through collaboration with AWS sales, solutions architecture, software development and service teams you will help to deliver the best solutions with efficient use of resources and technologies. You will work with all stakeholders to define needs, identify appropriate resources, set goals, track and report progress, develop schedules, and communicate to all necessary parties. You will also assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and
· 10+ years leading complex IT programs with large-scale impact. · 2+ years of direct experience implementing AWS/cloud services. · 3+ years in a client facing role within a Federal Program. · Demonstrated ability to work across cross-functional teams to deliver complex IT solutions. · Bachelor's degree in related field, or equivalent experience. · AWS Certification: either AWS Certified Cloud Practitioner or Certified Solution Architect, Associate. Must be willing to pass the Certified Solution Architect, Associate within the first year of employment. · 25-50% travel required · A proven track