Are you passionate about Windows 10 and solving deep technical problems? Do you enjoy advocating on behalf of customers and partners? Are you able to translate technical details into clear, everyday language that our customers can understand? If so, the Deployment team is the right place for you! Our team owns the technologies and user experiences for manufacturing, updating, and recovering Windows devices used by millions of customers. We are seeking a highly motivated and experienced technical writer to develop world class documentation which will be used by device manufacturers to learn how to deploy Windows onto new devices reliably and efficiently.
• Use your writing expertise to create a range of content, like tutorials, how-to topics, conceptual docs, code examples, and videos. • Learn about new manufacturing technologies, and explain the features using language that our customers can understand. • Work with engineering, customer support, and marketing teams to understand customer goals, needs, and pain points. • Use data about the features and content usage to prioritize the most important work. Interact directly with customers to understand what they need as well as collaborate with them on content the entire world can see. • Drive the
Basic qualifications: • 3+ years of excellent technical writing, communication, project management, and interpersonal skills. Writing experience may include blogs, articles, internal or external customer/community user documentation and other customer-facing content. • Experience at gathering customer requirements and prioritizing across multiple deliverables. • Proven project management, organization, and planning skills, including track record of delivering great results under tight deadlines. • Strong affinity for cross-group collaboration, negotiation, and organization skills. • A Bachelor's