Are you someone who can thrive in a fast-paced, dynamic environment? Do you like to help and protect customers in one of the top rated companies in the world? We are looking for a risk specialist to join our team who is innovative, results-oriented, and customer-centric. In this role, you will help improve the Seller experience by responding to Seller escalations, ensuring compliance with Amazon policies, analyzing ambiguous data, and recommending solutions to operational challenges and trends. Key responsibilities will include: · Analyzing ambiguous data to support business and policy decisions. · Creating innovative solutions. · Communicating and enforcing Amazon policies. · Resolving and tracking Seller escalations. · Tracking project status. · Monitoring global accounts for risky behavior and trends. · Identifying trends by monitoring existent metrics, analyzing data, and collaborating with internal teams. · Working broadly between global Amazon teams to execute and improve operational
· Bachelor's degree · 2-3 years experience in data analysis · Proven experience in SQL · Analytical and quantitative skills; an ability to use data and metrics to support decisions and develop use cases · Ability to work under pressure and on multiple projects and priorities simultaneously · Ability to work with large sets of ambiguous information · Working knowledge of Microsoft Office, including Excel · The candidate is a self-starter who researches solutions, prioritizes well, and communicates clearly and effectively. · Innovative thinking balanced with a strong customer and quality focus. ·