Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Paid Services team includes Amazon Marketplace Professional Services (AMPS) and Amazon Vendor Services (AVS), programs which seek to improve the customer experience on Amazon.com by working directly with Sellers and Vendors to improve value, selection and convenience across their business. Our team will invent and innovate across technology, processes and people to grow the program, improve Selling Partner engagement and satisfaction, and enable scalable global solutions. The Paid Services team is looking for an entrepreneurial, strategic and seasoned Program Manager for its Training Division to help facilitate training and lead training initiatives as we rapidly grow our participating Selling Partner base. We want a Program Manager with passion to innovate, who enjoys training and developing others, and who likes to tackle complex ambiguous projects. The successful candidate will
· Bachelor’s Degree in Education, Business, or relevant experience · 4 years of experience conducting instructor led/classroom training for related products and services · Experience designing and developing instructor-led content with technical subject matter content · Excellent oral presentation skills, interpersonal communication, and writing skills · Ability to use multiple learning methods and link appropriate methods with subject matter · A strong “stage presence” and ability to manage a room of adult learners · Ability to work under time pressure and meet performance goals · Exceptional