Our design and research team guide the vision and customer experience for Amazon’s shopping experience on Amazon.com. We lead with design, ensuring Amazon’s customer experience is best-in-class for iconic features like Customer Reviews, programs like Amazon Smile, and future-thinking provocations that ask ‘what if?’ We work collaboratively to build innovative products and services that make Amazon the most engaging and rewarding experience for our customers. The ideal candidate has an innate love of content and popular culture and possesses strong editorial instincts. The role requires an ability to think strategically and lead projects from concept to completion, including organizing, prioritizing, and measuring results. The candidate also can synthesize feedback from stakeholders and performance metrics from customers, and then apply learnings into content and merchandising strategies. If you are equally passionate about content and e-commerce, an opportunity with the RED content strategy
· Develop innovative ideas and channel strategies to drive engagement and repeat visits. · Identify and execute internal partner needs to support program positioning and growth · Develop and maintain detailed project plans to track milestones, deliverables and deadlines · Develop and execute SOP’s that scale across multiple platforms and channels · Manage editorial content workflow from ideation to go-live; improve business processes · Maintain weekly reporting KPIs to identify areas of opportunity, understand what content resonates best with the customer, and actively share insights to inform