The NACF ACES Project Management Office (PMO) is seeking a Program Manager, PMO to manage the NACF ACES project portfolio, ensuring efficient and effective use of Project Management resources and a balanced approach that meets organizational goals in Customer Experience, Quality, and financial savings. PMO will define and maintain standards for project management and help define project scope and metrics. PMO will partner with other NACF ACES teams to ensure transparency, accountability and inclusivity. The PMO has three core responsibilities: 1) Support of project delivery; making sure that projects are delivered on time and achieve stated goals such as improved customer experience, higher throughput, and reduced defects; 2) Ensuring that our organizations strategic direction is reflected in projects and 3) Providing the means and tools for PMs to carry out their job. You will be working in all facets of the PMO and are expected to apply your own vision, experience, and best practices
· Bachelor's degree in a technical and business management related field or equivalent work experience · 3+ years' experience in product, program, and/or project management roles · Strong organizational skills · Excellent written and verbal communication skills. This includes excellent listening skills, concise communications and targeting the message to specific audiences. · Analytical skills and experience · Strong bias for action and "get it done" attitude · Strong proficiency in Microsoft Office tools such as Word, PowerPoint and Excel and collaboration tools such as SharePoint, Quip, and OneNote