Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Program Manager who is passionate about Operations, has strong bias for action, and has experience leading multi-organizational projects. The Transaction Risk Management Systems (TRMS) group designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com for buyers and sellers worldwide Roles and Responsibilities: Project Management: Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify appropriate resources
· Bachelors degree · 5+ years of project management experience · 5+ years of experience leading projects in an Operations environment · Proven Knowledge of DMAIC (Define, Measure, Analyze, Improve Control) problem solving techniques · Demonstrated knowledge of program management lifecycle, and skilled at project management tools · Proven analytic skills· Minimum 4 years of large scale project management experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals · Minimum 4 years of experience working in an Operations environment, driving improvements