In this role You will - a) Help imagine / reimagine / build tech products that enables Amazon Selling Partner support organization route incoming contacts efficiently. b) be using cutting edge technology to build futuristic solutions that scale for a very large user base and exponentially growing interaction volume . c) be interacting (frequently) with Amazonians at all levels- - Executive leadership e.g Business leaders/VPs, Distinguished Engineers and Sr. Principals - Associates and Operations Managers who will use the solutions you build. d) Drive mechanisms / program execution details that ensures stated goals are met towards successful product launches / transformations / change management. e) Be on top of information flow and ensure structured updates and reporting on progress with staunch belief in high quality communication. What’s the Landscape- Selling Partner support organization is undertaking two large scale tech initiatives to leapfrog contact routing platform eco system.
Bachelor’s degree in a technical discipline or equivalent experience. 4+ years of relevant work experience in product management leadership or related function. • 4+ years of Product Management experience in technology organizations. (2+ years in case of MBA hires) • Experience working at a tech company focused on customer experience / Contact Management space. • Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features. • Demonstrated skills in developing product roadmaps and functional specifications, launching
Principal Product Manager
Special Projects team |
Project/Program/Product Management--Non-Tech |
Retail Category Management: Grocery, Household & Personal Goods |