Ever dreamed of making bots have natural conversations? Do you happen to have experience successfully delivering AI/NLP experiences into production to make that more than a dream? If you do, we may just have your dream job waiting! We in the Dynamics Virtual Agent team (formerly project Customer Care Intelligence-Toronto) are currently building a SaaS product to easily enable companies to digitally transform their customer care through the power of AI. Through our Virtual Customer Service Agent and our Insights analytics product we will enable customer service teams to create and maintain high quality customer service bots to help customers through chat and voice; all without the need for AI experts, Data Scientists or programmers. Listen to Satya talking about our work: https://www.linkedin.com/feed/update/urn:li:activity:6447894933520158720/ . Having created major bespoke customer service chat bots as part of Project Toronto (where we have bots in production, handling millions of engaged
You'll be part of a small, growing team to help build out the Bot Management capabilities and other solutions and will own key features from end to end. Your responsibilities will include building web applications and backend services required to allows Bot managers to create, manage and deploy Bots. You will provide technical leadership to junior developers to help develop the UI components, libraries and core infrastructure to support building great user experiences. You will work with team members, Design team and PM team to define and scope the feature.
5+ years of industry experience in full-stack development successfully shipping services/clients through multiple releases. Experience shipping maintainable, production-quality Web UI/Client code using React, Angular, Typescript, LESS/SAAS. Experience building scalable, maintainable, production-quality services with C#, ASP.NET Core. Passion for delivering high quality, delightful user experiences. Experience working across disciplines and influencing across teams. Experience working with React and Typescript strongly desired. Exceptional communication and interpersonal skills. A bachelor's degree