Amazon's Legal Department is looking for a talented paralegal to support Amazon Web Services, a dynamic and rapidly growing business within Amazon.com AWS is at the forefront of the cloud computing and service industry, providing IT infrastructure services, such as on-demand compute capacity, storage, content delivery, database services, message queuing, and more. This paralegal will be part of the legal team supporting AWS' customer support services, with an emphasis on reviewing and processing customer service and abuse reporting escalations, and developing and updating internal content, documentation and workflows. A successful candidate must have strong written and verbal communication skills with attention to detail. A strong candidate must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. Familiarity with technology and the cloud industry or experience with customer support
· 4+ years of paralegal or comparable experience within a law firm and/or in-house Legal Department · Strong written and verbal communication skills and attention to detail · A Bachelor's degree, and/or Paralegal certificate, is preferred · Familiarity with web service/cloud computing · Litigation experience is a plus · Experience with customer service and abuse reporting is a plus · Common sense, great judgment, and a good sense of humor Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions