Global Specialty Fulfillment is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our physical retail pickup business. Robust understanding of Fulfillment Operations including order fulfillment, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations for tradeoffs within complex ultra-fast operations. This role requires scoping large projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. This role is located in Seattle. Responsibilities include: · Design and model new operations processes for developing business needs to prove quality, cost, and scalability goals as critical outputs. · Gathering and analyzing data
· Bachelor’s degree in Supply Chain Management, Engineering, or other technical field from an accredited university · 5+ years’ experience conducting quantitative and qualitative analysis · 3+ years of experience analyzing cost/benefit of proposed project and Lean/Six Sigma · Intermediate to advanced knowledge of Excel is required, including use of lookups and pivot tables · Ability to organize and manage multiple tasks simultaneously · Excellent written and verbal communication skills complemented with the ability to problem solve independently· MBA and work experience in retail project management