Amazon Web Services (AWS) is a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of enterprise, government and start-up business and organizations globally. We are looking for a highly analytical and detail-oriented individual with experience in running business analysis and reporting programs to join the Marketing Response Center (MRC) team. MRC is an important customer engagement arm in the Marketing organization. Our mission is to learn from customers, understand their needs, and educate them about the benefits of AWS and all the services we offer, in order to help them embark on their cloud journey quickly and easily. It is a critical function within the lead and demand generation process, with the objective to profile, nurture, and qualify marketing leads generated from various marketing events, campaigns, and activities. Roles and Responsibilities: · Work with MRC Manager to develop a weekly/monthly/quarterly operational reporting
· MBA/MS in Business Management/Operations/Finance/Economics/Statistics. · Proficient in use the CRM system (Salesforce.com) and Microsoft Excel. Base (101) level knowledge of SQL/Databases or R is a plus. · 4+ years of work experience in a fast-paced and highly cross-functional organization - high-tech products/services/consulting preferred. · Base (101) level knowledge of SQL/Databases or R. · Analytical skills – has ability to ask right questions, analyze data, draw conclusions and test hypothesis by applying statistical measures. · Experience of building data backed narrative-based case studies