Are you someone that can make a huge impact on Amazon's ability to drive business development? Are you equally comfortable digging in to business requirements as drilling into metrics development? Then this is the position for you. Amazon Services needs a world class Technical Engagement Manager to own and integrate key sellers across a variety of platforms and to develop, maintain, and grow relationships within the Selling on Amazon product offering. The Technical Engagement Manager must be able to balance Amazon's objectives with the needs of the seller while driving the Merchant integration process. The Engagement Manager will work with sales, product management, and engineering to identify product improvements that have global relevance and will work to drive the voice of the seller for those improvements. Additionally, the Engagement Manager will analyze the effectiveness of seller activities and recommend opportunities for improvement. Job functions include: · Daily/weekly contact
· 5+ years of operational or customer service experience · 3+ years Excel experience: complex formula and data presentation skills required · 3+ years of experience in a technical field or equivalent education · Experience with project delivery for large, cross functional projects · Bachelor's degree is required· Desire to grow the business by providing the highest quality customer experience is a must · Track record of successful internal and external relationship management, and driving results · Think both strategically and tactically; independent thinking for creative solutions · Strong attention