The Amazon HR Services Solutions (HRSS) team is building a Robotic Process Automation (RPA) solution to support the delivery of HR services. We are onboarding new programs across the globe onto this platform. HRSS will enable the automation of processes that are currently manual in order to gain efficiencies and to reduce errors. We will implement the RPA solutions by integrating it with other Amazon systems and platforms like Amazon’s HR Management System (HRMS), time tracking system, and content management system (CMS). The Amazon HRSS team is looking for a Technical Program Manager to align the customers’ vision to technical solutions and help define program and project strategies using our RPA and other technologies. The person will manage the implementation of multiple projects, making sure customer goals and requirements are met in a timely fashion, with quality, also ensuring that solutions delivered are scalable, extensible, and maintainable. The Technical Program Manager will interact
· Bachelor’s degree or equivalent experience · 5+ years of experience in software application/product development projects · 3+ years of experience in technical program management, project management, or similar business experience · Experience implementing and maintaining systems and processes in large-scale, complex environments · Expert knowledge of operations best practices, system architecture, and data integration · Strong attention to detail and excellent problem-solving skills · Excellent written and verbal communications skills · Experience working with RPA or other automation platforms