Do you have an obsession for customers and a strong interest in building innovative solutions? Do you have proven analytical capabilities, ability to multi-task and thrive in a fast-paced environment, exceptional communication skills, and ability to provide product health insights through technical deep dives? Amazon HR Services Solutions (HRSS) is seeking a Vendor Operations Manager who will be focused on delivering scalable solutions that improve the employee experience at Amazon. Roles and Responsibilities The HRSS Vendor Operations Team is seeking a qualified HR Field Technical Program Manager with deep product operations experience to drive prioritization and adoption of leading practice operations excellence behavior on behalf of customers. The Program Manager will play an essential role in assessing product and service health metrics that drive prioritization and work efforts. The PM will work side-by-side with technical teams to improve the availability, security, and support profiles
· Bachelors degree in computer science or related discipline. · 5+ yrs experience in technical program/product management, product operations (including technical support), or systems/software engineering · Should have a proven track record in the delivery of large scale, complex, cross-functional projects · Graduate degree in Software Engineering, Information Systems or related field · Experience communicating with technical and non-technical stakeholders across multiple business units · Experience developing and delivering on project milestones · Extensive hands-on experience working on cross