Amazon Web Services (AWS) is seeking a talented and passionate Head of Research to join our growing design and research studio. The Head of Research will have a significant impact on our business as they contribute to the design direction across all 130+ services. You will drive the research vision and strategy while leading a growing research team while collaborating with the design team, engineers, product managers and executives throughout the product lifecycle. You are a passionate, curious researcher with uncanny observational and analytical skills, an impressive ability to collaborate with other teams and designers, and a relentless determination to do what is right for Amazon's customers. In additional a strong foundation in qualitative research methods you will help to drive the experience assessment and quantitative insights used across AWS. AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in
· 10+ years of proven success leading customer focused research projects with demonstrated impact · A BS or equivalent degree in psychology, cognitive science, Human Factors etc. · Hands-on experience with: ethnographic research, user testing, benchmarking, survey design, etc. · Exceptional behavioral research and analysis skills, (e.g., designing, conducting, and analyzing data from different kinds of research methodologies.) · Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports. · Excellent communication, presentation,