Join Amazon's HR team and help make a difference for all Amazonians! We are currently looking for an ERC Content and Communications Specialist to ensuring our agents are kept up to date in an ever changing business environment and have access to the best content possible to help them support their fellow Amazonians. The Specialist will own the creation and ongoing maintenance of internal content and partner closely with business leaders, stakeholders, and agents to ensure they understand business need for communication and the impact it will have on ERC agents. The Employee Resource Center is a global organization with over 700 agents and will require someone who is comfortable working in a fast paced environment. The Content and Communications Specialist will need to have superb writing skills, excel at prioritizing their workload, having strong attention to detail, and be comfortable working in a fast paced environment. As the Content and Communications specialist you will: · Be responsible
· A BA in PR, Journalism, Communications or equivalent · 5 years communications experience· Contact center or HR communications experience · Experience communicating to a diverse, global audience · An enthusiasm for networking across all levels of the organization, across geographies and partner content and communications teams · Excellent writing and editing skills · Ability to build a strategic communications plan using both a stakeholder analysis and change impact analysis as a foundation, and implement against it in a fast-changing environment · Unparalleled customer obsession Amazon is an