Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn't anywhere else. This is a world of more possibility, more innovation, more openness, and sky's-the-limit thinking – a cloud-enabled world. Our mission is to empower every person and every organization on the planet to achieve more . This mission is ambitious and at the core of what our customers and employees care deeply about. We have unique capability in harmonizing the needs of both individuals and organizations. We deeply care about taking our ideals and vision global and making a difference in lives and organizations in all corners of the planet. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas, because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and
This Customer Success Manager Modern Workplace role will cover assigned customers in their territory. This is an exciting role that will help create bonds with our Modern Workplace customers and will fuel customer success, retention, growth, renewal and advocacy. We strive for our customers to realize success, transforming their business, through the adoption of our modern workplace solutions. Key responsibilities include: • Drive usage growth of "Modern Workplace" workloads (Office 365 Modern communications apps (Yammer/Teams/Outlook Mobile/Kaizala), Modern Core (EXO, SPO), Windows 10 and Security)
Experiences Required: Education, Key Experiences, Skills and Knowledge: • 2+ years of experience in consultative selling. Experience in consulting or pre-sales, experience in both is ideal. • Ability to map the customer's business process to product capability. • Experience in running governance of complex deployment and usage projects within large organizations. • Strong technical understanding of Secure Productive Enterprise (SPE) workloads. • Top-notch executive engagement skills with an ability to establish trusted advisor relationships with business decision makers. Deep passion for making